Let’s do Business with Real Online Companies

If there’s one thing that gets my goat, it’s lousy or non-exsistent customer service.

Let me define “customer service” for you. This is my opinion, but after owning my own “brick and mortar” business for 16 years, working as a customer service rep for a search engine, and being a “customer” for at least 50 of my nearly 63 years, I believe I’m heartily qualified.

Customer Service: It means to “serve your customer”. That means you provide for your customer before your customer knows they need service.

It means you prevent problems, and if a problem occurs, you correct the issue, keep your customer informed of what steps you’re taking to correct and then, MAKE SURE YOUR CUSTOMER IS MORE THAN SATISFIED.

Satisfied customers are the one’s who disappear from your radar. Sure, they got decent customer service, but because they had a problem and you merely satisfied them… they’ve gon searching for a company that makes them feel like a King or Queen forever.

Here are some of my picks for companies that provide excellent to “out a sight” customer service.

Most recently I’ve been using software from OIOPublisher. Everytime I”ve had a question, it’s been answered immediately… well beyond my expectations.

Entrecard, while experiencing “growth pangs” has been providing excellent customer service as they struggle to stay ahead of the curve. They’ve most recently added a dedicated customer service rep and he’s gone back through every “help request” making sure issues have been solved.

That’s right, with all the hosting companies around, I choose Kiosk Web Hosting.

I’ve been with them for over five years now, after several disappointments with other web hosts.

What makes them my #1 choice?

In a nutshell, it starts with customer service. They have live customer service reps 24/7, and a “ticket system” for support that is monitored 24/7. Additionally, if any of my sites (10 total) go down, I have a special pager e-mail to use. When I’ve had to use it, they’ve responded within a few minutes, letting me know when I can expect to be back in service.

Beyond that, they also provide a full range of webmaster tools, and also a heap of marketing materials.

Here’s one more reason I prefer Kiosk Web Hosting. They reward me for advertising. When you choose to become a Kiosk customer in my network, I get paid. Here’s something even better… You get paid, too, when you refer Kiosk Web Hosting.

What do you get in the way of actual hosting stuff?

You get too much to actually list in this blog. One thing I will tell you is that your first month’s hosting costs you one single buck… Yep $1.00 for your first 30 days!

Why would we do that? It’s called VALUE. We know it takes a while to get things set up and we prefer to partner with you and help you reach success, so while you’re getting things going, we don’t believe you should pay a full month’s fee.

Here’s what you get for just a buck!