Entrecard Mod dares to speak out

Posted By admin on April 15, 2009

I’ve been expressing my displeasure with the actions of the Moderation Team who saw fit to delete one of my blogs because I sent a thank-you note to an advertiser, which they considered to be spam.

Now, I don’t really know this team other than to know that Andy is 19 years old. I believe I read somewhere that Ragin Rev (Matt) is 25. I’ve got no idea about Len.

What I do know it the level of maturity exhibited by this team, and the lack of response by Graham, whom I contacted directly on Twitter lead me to believe is not a viable program for the long term.

There’s been a thread going with a poll regarding the MarketPlace, the latest incarnation of the old “ Shop”. So far, there have been 12 responses to the pollĀ  “Are you having any problems with market?” Responses: 11 yes and 1 no.

There’s quite a thread attached and I posted my thoughts too, as I’ve never successfully added an item to the list.

Here is my total post:

I haven’t even been able to list an item as I keep getting some wierd “We have a major error” issue. I too, have sent in a help desk ticket with no response.

IMHO, the mods are way too busy with things that aren’t their business.

__________________
Shari Thomas
Beryl, UT

If I could show you still another way to have your seen for free, and NOT have to load any advertising, would you take a look?

RevOxley501, Senior Moderator quickly responded with
Quote:
Originally Posted by therealshari View Post
IMHO, the mods are way too busy with things that aren’t their business.
those things being?
The second sentence is in reference to the time they spent deleting my and stealing my credits.
My follow up reply, so they could see I really did have an issue with the MarketPlace.
That’s my point.

There are very serious issue with . The marketplace is virtually unusable for a number of us, and yet the Mods have time to go out and place ads just hoping to see if you’re actually treating your advertiser like a customer, and then summarily deleting your if you send a thank-you note with an invitation to learn more about the very business from where they purchased ads.

Graham says one of the criteria for ranking higher in the “cash-out algorithm is to list items in the Marketplace and purchase items from there.

I personally believe all the energy should be pointed towards getting the Marketplace fully operational, answering the support ticket, and providing some kind of assurance that until this Marketplace is fully functional, it won’t be used to consider the cash-out options.

It took a while, but Andy finally responded:
Quote:
Originally Posted by therealshari
IMHO, the mods are way too busy with things that aren’t their business.
I would also like to know what things your referring to.
Quote:
Originally Posted by therealshari
and then summarily deleting your if you send a thank-you note with an invitation to learn more about the very business from where they purchased ads.
Apparently, I wasn’t the only one thinking your “thank-you” note was spam. You were also reported twice in the User Reports and Received no action because I had already handled your situation. Even though our spam policy says I should have deleted all of the reported blogs.
Now, I’ve never, ever been notified of the other two reports, no warning of any kind. Also, Andy hasn’t been around long enough to have handled much of anything, since my revised notes have only gone out since the first of April, and then to only 31 , at least 10 of whom had advertised previously and received other email from me.
So, I’ve removed the widget from all but this , and as soon as my advertising runs out, this will become an -free zone.
It’s obvious we’ve reached an impasse, and rather than continuing to look back and argue with children, I’ll simply become one more long-time who has left .

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Comments

3 Responses to “Entrecard Mod dares to speak out”

  1. Christina says:

    That sucks that things are going wrong for entrecard. It’s still a great concept…considering I’ve found plenty of great blogs that introduced me into many new things. Hope things work out for you.

  2. admin says:

    Hi Christina, be sure to grab my RSS feed, as I’ll be writing more and more about things that move your business forward. After all, that’s what is most important, I’m sure.

  3. John says:

    I’ve had quite a few messages from different advertisers thanking me for advertising. I never considered them spam.

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